Refund Policy
RETURNS
Our hope is that you'll super duper love all your purchases, but if for some reason your love for the goods once received isn't as super duper as you hoped, we're happy to exchange your item or offer store credit
To be eligible for a return, item must be unworn, unwashed, blemish free, and in the same condition that it was received. It must be in original packaging and all tags must be attached. If item does not meet our requirements, it will not be eligible for store credit and will be returned to you at your expense.
Non-returnable items:
Gift cards
Pre-order items
Doorbusters
Items purchased using store credit
Clearance items
To complete your return/exchange, we require you email us at hiyou@aryllcole.com to receive your RETURN AUTHORIZATION #. Fill out our RETURNS/EXCHANGES form and include with item.
Please do not send your purchase back to the manufacturer.
REFUND FOR STORE CREDIT
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a code with your purchase amount minus our original shipping cost will be emailed to you.
Store credit is valid for up to six months from the issue date.
EXCHANGES
If you need to exchange for the same item, fill out the RETURNS/EXCHANGES form and include that with your item, along with a $5 exchange shipping/restocking fee.
Once the item is received, we will process the exchange and send you the new item. This second item is a FINAL SALE, and cannot be returned.
If we do not have the new size you wish to receive, you will receive a store credit code in the amount of the original purchase minus shipping cost.
DAMAGED/DEFECTIVE ITEMS
We do our very best to inspect all inventory before it is sent out to customers, but on occasion small defects are missed. If you receive an item that is "DAMAGED/DEFECTIVE," please e-mail us immediately.
We need to be notified by 10 days of the delivery date in order for the claim to be validated. We will reimburse you for the return shipping cost by USPS for the weight of the item via First Class Mail. We will then either exchange the item or offer store credit in the event that the item is no longer available, as long as the item is unworn, unwashed, & still has tags attached.
If 10 days goes by and we are not notified, we will not be able to validate your claim and the customer will assume responsibility for the "DAMAGED/DEFECTIVE" item. If the item has been worn, washed, or tags removed the "DAMAGED/DEFECTIVE" claim will be null & void.
RETURN SHIPPING
To return your product, mail to:
560 W. Mesquite Blvd
Mesquite, NV 89027
You will be responsible for paying return shipping costs and will not be compensated for this cost.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Our hope is that you'll super duper love all your purchases, but if for some reason your love for the goods once received isn't as super duper as you hoped, we're happy to exchange your item or offer store credit
To be eligible for a return, item must be unworn, unwashed, blemish free, and in the same condition that it was received. It must be in original packaging and all tags must be attached. If item does not meet our requirements, it will not be eligible for store credit and will be returned to you at your expense.
Non-returnable items:
Gift cards
Pre-order items
Doorbusters
Items purchased using store credit
Clearance items
To complete your return/exchange, we require you email us at hiyou@aryllcole.com to receive your RETURN AUTHORIZATION #. Fill out our RETURNS/EXCHANGES form and include with item.
Please do not send your purchase back to the manufacturer.
REFUND FOR STORE CREDIT
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a code with your purchase amount minus our original shipping cost will be emailed to you.
Store credit is valid for up to six months from the issue date.
EXCHANGES
If you need to exchange for the same item, fill out the RETURNS/EXCHANGES form and include that with your item, along with a $5 exchange shipping/restocking fee.
Once the item is received, we will process the exchange and send you the new item. This second item is a FINAL SALE, and cannot be returned.
If we do not have the new size you wish to receive, you will receive a store credit code in the amount of the original purchase minus shipping cost.
DAMAGED/DEFECTIVE ITEMS
We do our very best to inspect all inventory before it is sent out to customers, but on occasion small defects are missed. If you receive an item that is "DAMAGED/DEFECTIVE," please e-mail us immediately.
We need to be notified by 10 days of the delivery date in order for the claim to be validated. We will reimburse you for the return shipping cost by USPS for the weight of the item via First Class Mail. We will then either exchange the item or offer store credit in the event that the item is no longer available, as long as the item is unworn, unwashed, & still has tags attached.
If 10 days goes by and we are not notified, we will not be able to validate your claim and the customer will assume responsibility for the "DAMAGED/DEFECTIVE" item. If the item has been worn, washed, or tags removed the "DAMAGED/DEFECTIVE" claim will be null & void.
RETURN SHIPPING
To return your product, mail to:
560 W. Mesquite Blvd
Mesquite, NV 89027
You will be responsible for paying return shipping costs and will not be compensated for this cost.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.